Maintenance and support
We offer full maintenance, support and servicing for all our installations. All work can be carried out on an ad-hoc or contract basis and we can tailor a servicing and maintenance package to meet your budget and the requirements of your installation.
Immediately after installation, all our systems undergo a full inspection to ensure they meet the required standards; those which we are required to adhere to as a NACOSS Gold Accredited service provider.
In the highly unlikely event that your system should fail, our supporting centres are available 24 hours a day, 7 days a week and will be able to assist in resolving any problem. Should one of our engineers be required they will always respond within 24 hours of your initial call; where the system is a monitored intruder alarm then response will be within 4 hours unless agreed otherwise.
Our installations are carried out using highly skilled members of staff, all of whom are all security screened.
Please contact us for full details of our servicing and maintenance packages, or if you have an existing system or service agreement for which you would like to discuss an upgrade.
Service products
Our range of service products include:
- Complete care packages
- Routine servicing (3/6/12 month intervals)
- 24/7 control centre support
- Ad-hoc servicing
- System upgrades
- Third-party system testing
